Support
get any technical support from actmtech
The members of actmtech technical team have rich industry experience and have been deeply involved in Power over Ethernet (PoE) Ethernet and network switches for many years. We provide customers with professional and flexible customized services, as well as efficient and timely after-sales support.
Our team always keeps passions and enthusiasm of continuous learning, and strives to be forward-looking in technology and industry development, and provides customers with more additional services.
FAQ
Common but important info you may concern about most
Yes,we do. Actmtech is mainly providing flexible OEM ODM service to customers with low MOQ. Our R&D team will assist to design a new product from Demand landing, circuit design to functional and reliability test .
If you want to develop a new PoE switch & network switch or other network product, pls don’t hesitate to discuss with our technicians. The actmtech team must be a good partner to make your idea come true.
Our product range covers PoE switch, network switch, industrial switch, fiber media converter and related PoE accessories such as PoE extender, PoE converter, PoE splitter, PoE injector.
Light customizations – Add you private brand name on our available product (metal housing, management web interface, carton box and etc;
Complete customizations – Idea and requirements of a new product, from demo generating to sample test and evaluation, to final mass production.
Evaluation and assessment of any requirements of a new product;
Fully R & D support with high capability;
Standardized and effective debugging and testing process;
Reliable and efficient after-sale technical support.
About the models in hot and regular selling, we keep reasonable stock ready to ship. There isn’t MOQ for orders without any custom request;
If light customizations, 50~200 pieces up to actual requirements.
If complete customizations, 300~1000 pieces up to actual requirements.
Stock product: ready to ship
Light customization: 5~10 working days for samples and 10~15 days for batch orders;
Complete customizations: 30~40 working days for samples and 25~30 days for mass production.
About commercial and common products, the warranty is 1 year.
About industrial grade products, the warranty is 2~3 years.
We can provide CE FCC RoHS, and are willing to assist customers to get certifications like as ETL, UL, VCCI, CB and any industry test.
